Technical Support When you Need it!
DVMAX technical support is available through a variety of plans, with coverage ranging from 24/7 support for facilities with both daytime practice and emergency services to standard business hours coverage for the typical practice.
Call 800 950 5455 - As always, we continue to provide a toll-free telephone number. Please have your DVMAX ID ready when calling Tech Support.
Online Support - We also offer support online for non-urgent issues through the web at: http://users.dvmax.com
Service Agreement Levels
- Copper (SU Only) - Bronze (SU or MU) - Silver (SU or MU) - Gold (SU or MU) - Platinum (SU or MU)
View More information on Our Service Agreement
DVMAX Maintenance Updates
All support levels include free DVMAX maintenance updates that are released during the period of the agreement. Upgrades to the DVMAX software may require additional services and cost that are not included in the agreement, such as data diagnostics and repair.
If you have any questions in reference to your DVMAX Support & Upgrade Agreement, please call 800-877-9221 ext 3901 for Kathleen Stecher.
We look forward to servicing your practice. |